*We currently are not shipping to Afghanistan, Brazil, Guatemala, Indonesia, Iran, North Korea, Mexico, South Africa, Portugal, South Africa, Syria & Yemen due to unreliable postal services
Please Note: All orders placed to Oman, Qatar, UAE and Saudi Arabia need to include a PO Box as a part of their address. This is a requirement for the local postal service.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
All New Zealand orders are shipped via New Zealand Couriers service. This means you will receive real time updates of your orders status direct to your nominated email at the time of checkout. Updates will occur once your parcel is in transit. Any problems please email us at firstname.lastname@example.org
We always aim for make sure our customers love our products, if you do need to return an order under our love your skin guarantee, we’re happy to help. Just email us directly at email@example.com and we’ll take you through the process.
We choose the best quality ingredients with strong research and efficacy. We prioritise formulation safety and do not use parabens, synthetic colors, GMO, triclosan or SLES.
We do not test our products on animals. We are hopeful that in the future alternative testing will be adopted worldwide and animal testing ill be eliminted completely.
We are a New Zealand based company that takes a New Zealand alps-to-ocean approach with our ingredients. We manufacture in GMP certified facilities based in Christchurch and Auckland.
Because we use active ingredients, our products are sensitive to heat and light. We have used air-tight packaging for our protein and peptide range to protect your product. Please store in a cool, dry place out of direct sunlight.
Orders purchased online, or with afterpay, can be picked up from our store at 187 Thames Street, Oamaru New Zealand. Please advise us in the notes of your online order by stating IN-STORE PICK-UP to avoid having your order sent by our despatch team.
While we are not aware of any issues of taking keratin, biotin or MSM while pregnant or breastfeeding, we recommend checking with your healthcare professional before commencing any natural supplement.
You can contact us through our contact page! We will be happy to assist you.
If any redness or itching occurs, please discontinue use. If the redness or itching persists for more than 48 hours, please contact your doctor.