International Shipping (outside of New Zealand) 
FREE Shipping on all orders over $50 NZD

New Zealand Shipping 
FREE Shipping on all orders

Delivery Time-frames

We aim to process and pack your order in 1-3 days.

Time-frames for delivery are as follows:

Place

Time

North Island

2-3 working days (+ 2-3 working days for rural delivery)

South Island

2-3 working days (+ 2-3 working days for rural delivery)

International orders     

6-10 working days

 

Additional delays may occur during New Zealand public holiday periods.


Returns Policy

We make every effort to ensure the quality of our products, and that your purchase arrives to you in perfect condition. If you have any problems with your order, we would love to hear about it. You can email the team at hello@subandtarctic.com and we will do our best to work with you to resolve the problem. If within 30 days of purchasing you are not completely satisfied with your order, please contact us at hello@subandtarctic.com and return for a full refund of the purchase price. Please note we can only refund if goods are deemed to be faulty.